Sophie Hossein

Strategic Communications | Content Leader | Executive Messaging | AI & DEIB Storytelling | Brand Engagement | Nonprofit Founder

Trusted advisor to C-suite leaders and builder of brand reputation at scale. This portfolio highlights a selection of my executive comms work, content strategy, and global brand campaigns across tech, nonprofit, and ESG/DEI initiatives.

Sophie Hossein

Case Studies

Explore my work across executive communications, ESG strategy, and brand storytelling.

Executive Communications
Head of Communications
Executive Communications

Built and executed Medallia's first executive social playbook and employee advocacy program, leading to 40% increase in employee engagement and 25% boost in executive engagement.

40% increase in employee engagement

25% boost in executive engagement

Media placements in Forbes, TechCrunch, and CNBC

Global Impact Report & ESG Strategy
Head of Communications + Global ESG & DEIB Communications Lead
Global Impact Report & ESG Strategy

Created Medallia's first ESG Impact Report and UK Gender Pay Gap narrative, driving 40% increase in stakeholder engagement and stronger investor confidence.

40% increase in stakeholder engagement

Stronger investor confidence

Social Growth Strategy
Head of Communications
Social Growth Strategy

Built and oversaw Medallia's social growth strategy, leading to 300% increase in LinkedIn Life page traffic and 35% boost in multiplatform engagement.

300% increase in LinkedIn Life page traffic

35% boost in multiplatform engagement

Comms Strategy + Leadership Alignment
Head of Communications
Comms Strategy + Leadership Alignment

Launched Medallia's communications strategy, improving engagement by 40% and cross-functional alignment across Product, Marketing, and Go-to-Market.

Engagement increased by 40%

Cross-functional alignment across Product, Marketing, and Go-to-Market

Award-Winning DEIB Campaigns
Global ESG & DEIB Brand Lead
Award-Winning DEIB Campaigns

Developed 'My Experience Matters,' an award-winning campaign that amplified underrepresented voices, resulting in 40% increase in employee sentiment and internal awards for innovation.

40% increase in employee sentiment

Internal awards for innovation

Nonprofit Leadership + Advocacy Storytelling
Co-Founder & Chairwoman, AACO
Nonprofit Leadership + Advocacy Storytelling

Scaled from 60 to 4,200+ members through mission-aligned content and partnerships with Meta, Harvard, and NYU.

Scaled from 60 to 4,200+ members

Partnerships with Meta, Harvard, and NYU

Featured Videos

Medallia CEO on CNBC

Medallia CEO Leslie Stretch discusses the company's IPO on CNBC.

My Experience Matters

Meet DaRaun Crawford in this powerful DEIB storytelling video from the 'My Experience Matters' campaign.

ESG Commitment

Medallia's ESG Commitment: A Message from CEO Joe Tyrrell.

Afghan-American Conference

Highlights from the Afghan-American Conference, showcasing community building and cultural celebration.

Let's Work Together

Want to discuss how I can help your company elevate its executive presence, brand voice, or engagement strategy?