Sophie Hossein
Strategic Communications | Content Leader | Executive Messaging | AI & DEIB Storytelling | Brand Engagement | Nonprofit Founder
Trusted advisor to C-suite leaders and builder of brand reputation at scale. This portfolio highlights a selection of my executive comms work, content strategy, and global brand campaigns across tech, nonprofit, and ESG/DEI initiatives.

Case Studies
Explore my work across executive communications, ESG strategy, and brand storytelling.

Built and executed Medallia's first executive social playbook and employee advocacy program, leading to 40% increase in employee engagement and 25% boost in executive engagement.
40% increase in employee engagement
25% boost in executive engagement
Media placements in Forbes, TechCrunch, and CNBC

Created Medallia's first ESG Impact Report and UK Gender Pay Gap narrative, driving 40% increase in stakeholder engagement and stronger investor confidence.
40% increase in stakeholder engagement
Stronger investor confidence

Built and oversaw Medallia's social growth strategy, leading to 300% increase in LinkedIn Life page traffic and 35% boost in multiplatform engagement.
300% increase in LinkedIn Life page traffic
35% boost in multiplatform engagement

Launched Medallia's communications strategy, improving engagement by 40% and cross-functional alignment across Product, Marketing, and Go-to-Market.
Engagement increased by 40%
Cross-functional alignment across Product, Marketing, and Go-to-Market

Developed 'My Experience Matters,' an award-winning campaign that amplified underrepresented voices, resulting in 40% increase in employee sentiment and internal awards for innovation.
40% increase in employee sentiment
Internal awards for innovation

Scaled from 60 to 4,200+ members through mission-aligned content and partnerships with Meta, Harvard, and NYU.
Scaled from 60 to 4,200+ members
Partnerships with Meta, Harvard, and NYU
Featured Videos
Medallia CEO on CNBC
Medallia CEO Leslie Stretch discusses the company's IPO on CNBC.
My Experience Matters
Meet DaRaun Crawford in this powerful DEIB storytelling video from the 'My Experience Matters' campaign.
ESG Commitment
Medallia's ESG Commitment: A Message from CEO Joe Tyrrell.
Afghan-American Conference
Highlights from the Afghan-American Conference, showcasing community building and cultural celebration.
Let's Work Together
Want to discuss how I can help your company elevate its executive presence, brand voice, or engagement strategy?